FAQ

What is a double roll of wallpaper? 

reply: A "double roll" is the European standard size of wallpaper rolls compared to the US standard size called a "single roll." All of our wallpaper rolls are double rolls. The roll size can be found in the "Specification" section of each item. A double roll is still just one roll. 

How many rolls of wallpaper do I need?

reply: The easiest way to calculate the number of rolls you need is to use the "Roll Calculator" found on each item on our website.

Should I order a sample before ordering the rolls?

reply: We recommend ordering a sample of all items before purchasing the rolls, as the color may appear differently on your screen.

Is the wallpaper ECO-friendly?

reply: All of our manufacturers produce wallpaper in an eco-friendly way. Our wallpapers are free from toxins, heavy metals, and any substances that are harmful to the environment or potentially allergenic.

What does "non-woven" mean?

reply: Non-woven wallpaper is a type of paper that contains polyester fibers. This means that the paper remains strong when wet and does not swell. All of our wallpaper is "non-woven" wallpaper. 

What do the symbols on the rolls represent?

reply: Product information – Scandinavian Wallpaper

Do the walls need to be lined before hanging the wallpaper?

reply: The wallpaper itself does not require a liner, but if the wall has a light texture, a liner can smooth it out so that the texture doesn't show through the wallpaper. The wall does not have to be perfect by any means, but a rough texture will show through especially in the one-colored sections. An alternative to liner would be skim-coating the wall, which may be required if you have a really rough texture.

Can I wallpaper my bathroom?

reply: Our wallpapers are not rated for use in wet areas according to current building standards, although it’s obviously fine to wallpaper an area with just a toilet and a sink, where the humidity levels are significantly lower than in a bathroom fitted with a shower and/or bath.

What does "EasyUp" mean?

reply: All of our wallpaper is referred to as, "EasyUp" wallpaper. It means that you can apply adhesive directly on the wall and hang the wallpaper edge to edge; no need for a table, etc. Non-woven wallpaper is a type of paper that contains polyester fibers. This means that the paper remains strong when wet and does not swell. 

What kind of adhesive should I use?

reply: Adhesive for non-woven wallpaper is recommended. You can find it at most hardware stores, including Home Depot, Lowes, or Amazon.

How do I hang the wallpaper?

reply: Check out our "Wallpaper School" for step-by-step instructions.

Can shipping be expedited?

reply: Our wallpaper is shipped directly from our manufacturer in Sweden, and as a result, all shipments must pass through customs. We utilize expedited services through FedEx or UPS, with an estimated delivery time of 6-10 business days from the date of order. 

Please be aware that there may be temporary delays due to the implementation of new procedures and tariffs.

Please note: Orders placed July 10–29 for Ulricehamns Tapetfabrik and Långelid/Von Brömssen products will have an additional lead time of up to 5 business days due to the summer vacation period in Sweden.

Will the new tariffs affect me as a customer?

reply:  The new tariffs are included in the prices shown on our website.

What is your return policy?

reply: Standard products purchased through Scandinavian Wallpaper may be returned for any reason within 45 days from original purchase from our website. Items must be returned in their original product packaging. A 25% re-stocking fee will be applied to wallpaper returns. Return shipments must be made in appropriate packaging and at the customer's expense. Once the returned wallpaper has been verified in good condition, a refund will be issued. Wallpaper samples may not be returned for any reason. Contact us at cs@scandinavianwallpaper.com with your return request.

You have no right to return a product made to your specifications or that is clearly personalized. As a general rule, all of our wallpaper murals are made to our customer’s specifications or are clearly personalized.

For more information see https://scandinavianwallpaper.com/shipping-returns

Why is there a re-stocking fee on returned rolls?

reply: We have implemented the re-stocking fee to help cover the costs associated with returned rolls that may not be resellable. This is because the returned items are from different batches, which may already be sold out. Since we cannot mix rolls from different batches in the same order, we may never be able to resell the returned rolls. The fee helps offset the loss associated with these items.

What is a batch number?

reply: Wallpaper is printed in batches of rolls. It is important to have the same batch number, to ensure colors match exactly. You will find the batch number on the wallpaper label. 

What size is a roll of wallpaper?

reply: Most of our regular (non-mural) wallpaper rolls are approximately 33 feet long and 21 inches wide. You can find the exact measurements for each item in the "Specifications" section on each product page of our website. 

How much is shipping?

reply: Shipping is free on orders over $150. For orders below $151, the shipping cost is $45. Samples ship for free withing the US. 

What is the size of the samples?

reply: Most of our wallpaper samples measure 12" X 8.5".

What is the fire classification of the wallpaper?

reply: The fire classification of our wallpapers is B-s1, d0. 

Orders to Canada: Due to the ongoing uncertainty surrounding the implementation of tariffs between the US and Canada, we have made the decision to temporarily suspend shipments to Canada. We will resume operations once we have a clearer understanding of the situation.